Oh yes! Task analysis is one of those underrated UX gems. It’s not just about observing users, it’s about breaking down their actions step by step so you can really optimize each part. I highly recommend this guide on
task analyses from Clay. It gives a super clear explanation of how to conduct one and, more importantly, why they’re so valuable.
They walk through identifying user goals, outlining the subtasks and decision points, and even how to document and visualize the whole thing. What really stood out for me was their point about spotting friction like unnecessary steps or confusing transitions that users might not even verbalize, but totally feel.
It’s especially useful if you’re designing flows like onboarding, checkout, or anything multi-step. I started doing task analyses before redesigns, and it’s wild how many "small fixes" end up making a massive difference in usability.
